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Back-Office Administration Services

Hand over the repetitive admin that eats your week, and get it back done properly, on time, every time.

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Busy open-plan office with teams working at shared desks
Bright modern shared workspace

How we help

Back-office work is the stuff that has to happen but never feels urgent: logging, filing, updating records, chasing paperwork, keeping spreadsheets straight. When it is nobody's main job, it slips.

We take on a defined set of recurring tasks, agree how they should be done and how quickly, and deliver them consistently. You always know who is doing the work and where it stands.

  • Admin done consistently, even when you are busy
  • One named contact for the whole workload
  • Clear scope and service levels in writing
  • Easy to scale up or down

What is included

We agree the scope with you first, so there are no surprises.

Data entry and record keeping

Accurate, up-to-date records in your systems or spreadsheets, checked before they reach you.

Inbox and correspondence handling

Sorting, replying to routine queries, passing on what needs your attention and filing the rest.

Diary and scheduling support

Booking meetings, managing calendars and sending reminders so nothing gets double-booked.

Supplier and client follow-up

Chasing quotes, confirmations and outstanding paperwork so things do not stall.

Regular reporting

Simple weekly or monthly summaries of what was done and what is still outstanding.

Business team reviewing plans around a boardroom table

Who we usually help

Not sure whether this is the right fit? Tell us about your situation and we will give you an honest view, even if that means pointing you elsewhere.

  • Small businesses without an office manager
  • Directors doing admin in the evenings
  • Teams with seasonal or project peaks
  • Firms whose admin depends on one person
Talk to us

How we work with you

  1. 01

    Talk

    You tell us what is eating up time or going wrong. We ask lots of questions and listen to the answers.

  2. 02

    Agree

    We write down what we will do, how often you will hear from us and what good looks like. Plain English, no jargon.

  3. 03

    Get going

    Your contact gets started and keeps you posted. We write down how everything is done so it is repeatable.

  4. 04

    Improve

    We check in regularly, fix what is not working and only suggest doing more when it will help.

Common questions

Which admin tasks can you take on?

Most recurring, rules-based tasks: data entry, record keeping, correspondence, scheduling, follow-ups and reporting. We agree the list with you before we start.

Do you work in our systems?

Where it is safe and practical, yes. Otherwise we work in shared spreadsheets or documents and keep everything in a format you can use.

Is there a minimum commitment?

We aim to keep arrangements flexible. Tell us what you need and we will propose a scope that makes sense, without tying you into more than you use.

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Tell us what is going on. We will reply with an honest view and a clear proposal. No obligation, no pressure.

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